Stay connected to the cutting edge of e-commerce with solutions and strategies from the industry’s brightest minds and biggest names.

Tuesday, 16 May 2017

8:00 am - 5:15 pm
Registration Open
8:00 am - 9:00 am
Arrival tea and coffee
9:00 am - 10:00 am
Opening Keynote Session

David Spitz, CEO, ChannelAdvisor

Watch the Keynote
View the Slides

In this opening keynote, David Spitz will deliver a “state of e-commerce in 2017” assessment. This keynote will include an industry update, filled with statistics and predictions. David will then delve into five areas of importance for sellers in 2017, including the growing market share of e-commerce, mobile as a disrupter, Amazon’s continued growth and influence, the evolution of brands and logistics.

10:00 am - 11:00 am
Hear from the Entrepreneur: The Cambridge Satchel Company

Julie Deane, Founder & CEO, The Cambridge Satchel Company

Watch the Video

From an idea that started in her kitchen with​ just​ £600 to ​fund it, Julie Deane, Founder & CEO at The Cambridge Satchel Company has succeeded in creating a business worth in excess of £40 million in just under 8 years.​ ​In this keynote session, Julie will talk about the journey of The Cambridge Satchel Company, lessons learned along the way,​ how the company achieved international success and offer tips on how to stand out as a small brand in a crowded market

11:00 am - 11:30 am
Networking Break
11:30 am - 12:30 pm
Fireside Chat with Mary Portas

Mary Portas, Retail Expert & TV Celebrity
Adam Joseph, Director of Client Success, ChannelAdvisor

Watch the Video

In this fireside chat, Mary will explore the digital revolution and changing consumer behaviours. With critical insight, Mary will examine how different retail sectors are responding to the latest industry trends and how brands and retailers of all shapes and sizes can best stand out.

12:30 pm - 1:30 pm
Networking Lunch
1:30 pm - 3:30 pm
E-Commerce Expert Tables

The A-Z Toolkit to Global Reach

UK based-sellers are increasingly growing their businesses to an international audience. Accessing and translating to unique US and European markets can be tricky. Payoneer and Wish will discuss how sellers can prepare for success when entering new markets by choosing relevant vendors to help with each aspect of the supply chain and utilising the power of mCommerce-centric selling.


Creating an Online Presence That Converts

Image is everything online. From your marketplaces storefront to your website, how you design and portray your brand will determine your success. To help you rise above the competition, join Frooition for practical tips and strategies to create an online brand that converts.


Understanding VAT & Tax

With the growth of the global e-commerce landscape and a shift in shopping habits, retailers of all sizes are discovering that expanding internationally is an exciting and realistic possibility. When expanding to new regions, however, it becomes more and more important to be sure that you’re meeting all your VAT and tax obligations. Jackie Williams and Sadiq Richardson from Meridian Global Services, will delve into the VAT and tax requirements retailers encounter when expanding, and how to ensure you are compliant.


Emerging Marketplaces All Retailers Should Know

From niche, product-specific marketplaces to international giants with tens of millions of loyal shoppers each month, there are plenty of additional avenues for growth out there. But with so many third-party marketplaces cropping up, you need to find the opportunities that make the most sense for your products. Håkan Thyr, Director of Strategic Partnerships for ChannelAdvisor, will discuss the marketplaces that should be on all retailers’ radars.


Listing on the multi-channel marketplace ecosystem with SKU Cloud

SKU Cloud is the unique marketplace ecosystem and platform behind the UK’s popular shopping service Listing with SKU Cloud is free and makes your products available to millions of online shoppers on the multiple channels and shopping sites powered by SKU Cloud. This roundtable will cover the essentials for listing on SKU Cloud.


Branded Manufacturers: Solving Your E-Commerce Painpoints

The transition to e-commerce for brands has been complicated. Each brand has different needs and different circumstances that dictate whether the brand should sell directly to consumers, whether it needs to adjust its relationship with its authorised retailers — or both. ChannelAdvisor’s Brands team will be on-hand to offer guidance and advice to help you solve your e-commerce painpoints. Join this roundtable to get the answers you need to scale your e-commerce success.


Digital Marketing for Marketplaces: Keywords, Bidding, Budget & More

It’s not enough to just list on marketplaces anymore. Now you have to bid, figure out keywords and budget to drive valuable traffic to your listings. Join this roundtable to learn how to take advantage of marketplaces programmes (Amazon Sponsored Products, Amazon 1P, eBay Promoted Listings and more). You’ll also gain insights into why it’s so important to advertise on marketplaces, and how you can stay competitive and which advertising model best fits your selling strategy.


Mastering Digital Marketing: Tips for Data Optimisation & Performance Management

SEO...SEM...SOS! Success in digital marketing requires mastering two areas – one that the consumer sees and the other behind the scenes via data and analytics management. This roundtable will uncover examples of how good data delivers better results (PLAs, etc.) best practices for data optimisation and performance management tips all businesses should implement.


Capture CBT Customers with Fruugo

Consumers are becoming increasingly sophisticated and confident, wanting access to products from all around the world. As a retailer, it is important for you to remain competitive especially in this ever-globalising world. Fruugo is a unique marketplace that enables consumers to shop for products from around the globe, all on one fully localised, single basket solution. Fruugo is already available to shoppers in 32 countries (with more launching in 2017). Join this roundtable session to gain insights into the Fruugo marketplace and learn how you could take your business across even more borders.


The Unavoidable Global Trends Facing Your Business Today with World First

We live in interesting times. Whether you’re talking about Brexit, business uncertainty or foreign currency and international money transfers, there’s plenty of factors impacting your e-commerce business. Join this roundtable session from World First, to hear what trends to prioritise what’s important and how to navigate your business to success.

Expanding to the US with Newegg

With over 8,000 sellers, above 487 million visits per year and 10.5 million products listed, Newegg is a great marketplace for retailers looking to broaden their sales to the US. Join this roundtable session to learn how to create and execute an effective selling strategy to the US, gauge if your product portfolio will work, save time and money on logistics and techniques for creating engaging product listings.

1:30 pm - 2:15 pm
Marketplaces Madness Panel Session

Watch the Video

James Storie-Pugh, Director, Newegg
Ted Hettich, Global Head of Partnerships, Fruugo
Andy Stephen, Head of Partnerships, SKU Cloud
James Nelson, Senior Account Manager, Wish
Malcolm Scovil, Head of Business Development, Tophatter
Pierre Dunoyer de Segonzac, Director of Advertising and Partnerships, eBay

Moderator: Håkan Thyr, Director of Strategic Partnerships, ChannelAdvisor

Marketplaces have exploded in popularity across the globe, and the options for retailers and brands are endless. From niche, product-specific marketplaces to international giants with tens of millions of loyal shoppers each month, there are plenty of additional avenues for growth out there. Join this session to hear from a panel of marketplaces, who will offer regional expertise, share tips for success and educate retailers on ways to expand to new marketplaces.

2:15 pm - 3:00 pm
Google Keynote

Tim Woollias, Senior Industry Head, Google & Michael Wicks, UK Google Shopping Lead, Google

Watch the Video
View the Slides - by Tim Woollias
View the Slides - by Michael Wicks

Taking a 360° of the digital marketing landscape, Tim & Michael will delve into the latest Google updates from across the globe, share insights into important initiatives and advise retailers and brands tips on how to further leverage Google to grow their online success.

3:00 pm - 3:30 pm
Retail Trends in Western Europe

Natalie Berg, Retail Insights Director at Planet Retail

Watch the Video
View the Slides

Western Europe is entering a period of dynamic change. In this session, Natalie Berg will identify the top trends impacting retailers and consumers across the region, pinpoint the top three trends by key markets, demonstrate the changing channel dynamics and predict what the Western European retail landscape will look in five years’ time.

3:30 pm - 4:00 pm
Networking Break
4:00 pm - 4:30 pm
Frictionless finance: creating a cross-border payment platform for today’s global businesses

Jonathan Quin, Co-founder and CEO, World First

Watch the Video
View the Slides

In his presentation Jonathan will share with the audience his vision for a future in which technology can help businesses buy and sell across the globe using different currencies effortlessly and seamlessly. He will also have news of an exciting new development from World First ahead of its launch.

4:30 pm - 5:15 pm
How to Bring Your Brand Proposition to Life in the Most Dramatic Manner Possible

Mark Andeer, Marketing Guru & CMO, The Escape Pod

Watch the Video
View the Slides

What’s the secret to making your brand recognised nationally and globally? It’s the question all retailers and branded manufacturers ask, but few can answer. To help you boost your brand's presence and visibility online, Mark Andeer will deliver this keynote session, which will delve into the tactics and tips to boost your profile. Learn how leveraging data, discovering insights and driving creative campaigns can help you rise above the rest.

5:15 pm - 8:30 pm
Drinks Reception